Support

Contact us

Email hello@chop-it.com and we’ll get back to you within 2 business days. Include the email address linked to your Chop it account so we can find you faster.

Common questions

The app isn’t working properly

• Make sure you’re on the latest version from the App Store
• Force-quit the app and reopen it
• Still stuck? Email us with your device model, iOS version, and what you were doing when it went wrong

Subscriptions and billing

Subscriptions are billed through your App Store account. To manage or cancel, open Settings on your device → your name → Subscriptions → Chop it. Refunds are handled by Apple — you can request one at reportaproblem.apple.com.

Deleting your account

You can delete your account and all associated data from within the app. See how to delete your account for the full steps and what gets removed.

Your data and privacy

Our Privacy Policy explains what we collect and why. For anything privacy-related, email hello@chop-it.com.

Feedback and feature requests

We read everything. If something’s missing or could work better, tell us at hello@chop-it.com.