How to delete your account

From within the app

• Open Chop it, then Settings, then Delete account, and confirm.
• Deleting your account does not cancel a Pro subscription. Cancel it first in your Apple account settings (on iPhone: Settings, your name, Subscriptions).

What gets deleted straight away

• Your account, email address and sign-in details
• Saved, written and imported recipes, with their source details
• This Week, saved weeks and menus
• Pantry items and shopping lists
• Food preferences
• Your credits and import allowance

What we keep

• Accounting records for 6 years from the end of the financial year they relate to, or longer where the law requires, without your name or email
• Recipes you shared with a link stay at that link, without your account details, unless you ask us to take them down
• Analytics records that no longer identify you

Copies held by the services we use

Some copies held by the companies that run parts of Chop it for us, such as photos you uploaded, analytics and subscription records, are not yet removed automatically. Email hello@chop-it.com from the address on your account and we will remove them within one month.

Website waitlist

The chop-it.com waitlist is separate from a Chop it account, so deleting your account does not remove you from it. Use the unsubscribe link in any waitlist email, or email hello@chop-it.com and we will remove you.

If you can’t access the app

Email hello@chop-it.com from the address linked to your account. We will confirm it is you and complete the deletion within one month.

Questions

See our Privacy Policy.